About Us

Heavy Vehicle, Machinery, Plant & Equipment Experts

ARC Assessing is the only independent nationwide team that provides expert Heavy Vehicle, Machinery, Plant and Equipment assessing services in the Australian insurance industry.
 
Over the past decade, we have built and developed expertise in incident management, investigation, and resolution.
 
We have the skill, knowledge and expertise to provide a full range of on-the-ground support services, and a high level of reporting and data analysis for all forms of loss, including mechanical, and structural failure, wear and tear and accidental damage.

You ask, We deliver, Always

At ARC Assessing, we pride ourselves on our ability to ensure technical skills are balanced by our approach of open and honest communication with all parties and stakeholders on an ongoing basis. We work to ensure a timely, successful and satisfactory outcome for all.

Accountability

We have a proven track record of delivering accurate, timely, and cost-effective results to our clients.

Honesty

We maintain open and honest communication with all parties and stakeholders on an ongoing basis.

Partnership

As your partner, we listen and enhance our services based on your feedback to consistently surpass your expectations.

Longevity

Our quality customer service and verified return on investment help us to build long-term relationships with our clients and partners.

OUR PLEDGE

As an assessing partner of the Australian insurance companies

  • Expertise & Experience

    We have a nationwide team with the required expertise and experience to understand how to calculate the cost of the repair to a given vehicle, or item of machinery or plant.

    Industry Knowledge

    We have the knowledge or access thereof to all approved industry standards of safety, and repair methods aligned to what should be considered as a fair & reasonable cost.

    Technical Background

    We are technically and professionally qualified in mechanical, electrical and electronic failure.

  • Investigation

    We have the ability to conduct an investigation into the causes of damaged or lost property, interviewing multiple parties and establishing legitimacy or fraud cases.

    Advisory

    We are able to consult, advise, gather and collate evidence in order to conclude or recommend a course of action to resolve a loss or incident.

    Integrity

    We do not allow ourselves to be intimidated or influenced by any party, but are mindful of all factors, rights and considerations of all parties involved.

  • Critical Skillset

    We demonstrate the essential skills of communication, critical thinking, organisation, problem- solving, and time management, with the ability & knowledge to interpret each Insurance Policy.

    Effective Communication

    We provide consistent, factual, accurate, informative and uniform reporting and will always detail our evaluation of the loss, our findings, and our recommendations as to settlement.

  • Expertise & Experience

    We have a nationwide team with the required expertise and experience to understand how to calculate the cost of the repair to a given vehicle, or item of machinery or plant.

  • Industry Knowledge

    We have the knowledge or access thereof to all approved industry standards of safety, and repair methods aligned to what should be considered as a fair & reasonable cost.

  • Technical Background

    We are technically and professionally qualified in mechanical, electrical and electronic failure.

  • Investigation

    We have the ability to conduct an investigation into the causes of damaged or lost property, interviewing multiple parties and establishing legitimacy or fraud cases.

  • Advisory

    We are able to consult, advise, gather and collate evidence in order to conclude or recommend a course of action to resolve a loss or incident.

  • Integrity

    We do not allow ourselves to be intimidated or influenced by any party, but are mindful of all factors, rights and considerations of all parties involved.

  • Critical Skillset

    We demonstrate the essential skills of communication, critical thinking, organisation, problem- solving, and time management, with the ability & knowledge to interpret each Insurance Policy.

  • Effective Communication

    We provide consistent, factual, accurate, informative and uniform reporting and will always detail our evaluation of the loss, our findings, and our recommendations as to settlement.

meet the team

Independent nationwide team of Heavy Vehicle, Plant and Equipment experts.

ARC Assessing's nationwide team of industry professionals, drawn from a variety of trades, is strategically positioned across the country, ready to assist you with your claims.
  • It all started from a vision to offer a new approach.
    ARC was founded in 2013 by two dedicated Loss Assessors and former employees of Western Australia's largest independent motor loss assessors. Their vision was to provide a better alternative for the Farming and Agriculture sectors in WA.
  • Established a solid footprint and reputation in WA market.
    Starting with limited resources, one Loss Assessor covered the state, South of Perth, while the other focused on the North. By 2016, ARC had experienced significant growth, tripling in size. The team expanded to six members, and the company established a strong presence and reputation in the Western Australian market for Loss Assessing in the Heavy Motor, Machinery, Plant and Equipmentn sectors.
  • Nationwide expansion
    In mid-2017, ARC welcomed a new team member who had previously served as the CEO of the largest national motor Loss Assessing company. With this addition, the company's vision shifted towards expanding its success in WA to offer a nationwide approach.
  • The ARC Team continued to learn and grow
    ARC's growth trajectory continued, with a three-fold increase in size from 2017 to 2019, where despite all the challenges in the worldwide market since that time, ARC have never lost a valued client and are still steadily expanding, where we currently have a dedicated team of over 30 professionals, serving clients nationwide.

WORK WITH uS

ARC Assessing was founded on the promise of delivering reliable and timely support services for insurance companies.

With the perfect blend of skilled professionals, advanced technology, and streamlined processes, we are your trusted partner for all your claim assessments.
contact us
1300 280 141claims@arcassessing.com.au
Unit 5, 14 Merino Entrance, Cockburn Central WA 6164
© 2023 ARC Assessing Pty Ltd (ABN 39 163 011 550)